Jarrow Car Hire Privacy Policy

Data We Gather

We gather and handle various types of personal information, including:

2. Your Information Usage

Your personal information serves these key purposes:

• Service Provision (Contract Fulfillment):
  • We process and manage your vehicle rental bookings and agreements to ensure a seamless experience. Identity verification is conducted to confirm that you meet our rental requirements. We facilitate the collection and return of vehicles efficiently. Payment processing includes managing deposits and any additional charges that may arise during your rental period.
• Customer Communication (Legitimate Interest and Contract Fulfillment):
  • Delivering booking confirmations, updates, and essential rental details. Addressing your questions and offering customer assistance. Informing you about modifications to our services or policies.
• Marketing Preferences and Consent Management:
  • We send promotional offers, newsletters, and service updates based on your consent or legitimate interest. You can opt out whenever you choose.
• Service Enhancement for Customer Benefit:
  • Assessing website activity to optimize user experience and enhance functionality. Researching to improve our vehicle fleet and service offerings.
• Legal Responsibilities and Obligations:
  • Adhering to legal and regulatory obligations. Preventing fraud while maintaining service integrity. Addressing disputes and upholding our terms and conditions.

Information Exchange

Your personal information may be shared with:

• Rental Service Partners: We collaborate with third-party companies, including payment processors and IT support, to provide our services. They are contractually required to safeguard your data.

We do not share your personal information with third-party marketers.

4. Protecting Your Data

We apply necessary technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, restricted access, secure servers, and routine security evaluations. However, it is important to recognize that no method of internet transmission or electronic storage can guarantee complete security.

Data Retention Policy

We keep your personal information only for the time needed to achieve the purposes it was collected for, including compliance with legal, accounting, or reporting obligations. The duration for which we retain information depends on its category and the specific context in which it is processed.

6. Your Rights and Choices

Your rights under UK data protection law include:

• Accessing Your Information: Obtain a copy of your stored personal information.

Contact us below to exercise your rights.

Cookies and Tracking Technologies

Our website utilizes cookies and related technologies to improve your browsing experience, monitor site traffic, and tailor content to your preferences. You have the option to adjust your cookie settings through your browser to manage your individual preferences effectively.

8. Updates to Policy

We may revise this Privacy Policy from time to time to align with changes in our practices or legal obligations. Any updates will be displayed on this page, accompanied by a new "Last Updated" date. Regularly reviewing this policy is recommended to stay informed about our privacy practices.

9. Get in Touch

For inquiries regarding our Privacy Policy or data practices, please reach out: